Common Installation Errors FAQ
Q. What do I do if I am told to upgrade JDK when installing McIDAS-V?
A. A user reported --- The first time I ran the script, it told me I needed
to upgrade my JDK. So I installed jdk1.6.0_03 and Java3D 1.3.1. Then
McIDAS-V installed without any problem.
Q. How do I solve write permissions errors on OSX?
A. Browse for a writable directory (e.g. /Users/mcuser). Under "Select
Additional Tasks", uncheck "Create
Launcher and Configuration shortcuts in Applications folder"
Q. How do I solve shortcut permissions errors on OSX?
A. At Extracting files: McIDAS-V Configuration.app/Contents/Info.plist/Applications/McIDAS-V Configuration.app/Contents/Info.plist I can not create this file. To solve this, click "Cancel" and
restart the installer. Follow instructions under Error #2 above.
Q. Why am I am seeing a "Canvas3D: Non-recoverable graphics configuration error" when installing on my Windows 7 64-bit machine?
A. When installing McIDAS-V on a Windows 7 64-bit machine, the installer may fail and you may see this error message as the last line of your mcidasv.log file: "Canvas3D: Non-recoverable graphics configuration error". If you run into this problem, you should first try updating your drivers and installing McIDAS-V again. If this does not solve the problem, it is possible that there are some graphics cards that do not have 64-bit drivers and thus will not be able to support the 64-bit installers. If this is the case for you, attempt to download McIDAS-V utilizing the 32-bit Windows installer instead of the 64-bit installer.